At Dubai Executive Tours, we strive to provide the best travel experience. However, we understand that plans can change. Below are our cancellation and refund terms:
Cancellation & Refund Guidelines:
- Full Refund: Cancellations made at least 24 hours before the scheduled tour will be eligible for a full refund.
- No Refund: Cancellations made within 24 hours of the tour time will not be eligible for a refund, and the full amount will be charged.
- No Show Policy: If you fail to show up for the tour at the scheduled time, the booking will be considered non-refundable and non-transferable.
- Rescheduling Requests: If you need to reschedule your booking, please contact us at least 24 hours in advance, and we will do our best to accommodate your request based on availability.
Refund Process:
- Refunds (where applicable) will be processed to the original payment method within 7-10 business days.
- Transaction fees, if any, may be deducted from the refunded amount.
For cancellations or modifications, please contact our support team at:
Email: dubaiexecutivetours@gmail.com
Phone: +971506195711
We appreciate your understanding and look forward to hosting you for an unforgettable Dubai adventure!
